Student Complaints at LCI Melbourne - Policies & Support

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Student Complaints

Student Complaints

Who can I contact if I have a complaint?

Sometimes things don’t always go the way you expect. If this is the case LCI Melbourne has a number of policies and procedures to support you and resolve issues efficiently and effectively.

Here are some of the policies and procedures you may need to access:

A001 Academic Grievances, Complaints and Appeals

Academic Grievances, Complaints and Appeals Policy
Academic Grievances, Complaints and Appeals Procedure

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<p>In the spirit of reconciliation LCI Melbourne acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.</p><p>LCI Melbourne pay respects to the Wurundjeri Woi Wurrung people and acknowledges them as the Traditional Owners of the land on which our campus is situated. We recognise this as a place of special significance for the Indigenous community. We pay our respect to Elders past and present and future. Indigenous sovereignty has never been ceded.</p>

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A004 Assessment

Assessment Policy
Academic Grievances, Complaints and Appeals Procedure

A012 Academic Progression and Exclusion

Academic Progression and Exclusion Policy
Academic Progression and Exclusion Procedure

G016 Non-Academic Grievances and Complaints

Non-Academic Grievances and Complaints Policy
Non-Academic Grievances and Complaints Procedure

If you would like some support in understanding the best process please reach out.

studentservices@lcimelbourne.edu.au

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Melbourne

150 Oxford Street, Collingwood, VIC 3066
(03) 9676 9000

LCI Melbourne Pty Ltd trading as LCI Melbourne
ABN: 97 585 592 579
Provider Category: Institute of Higher Education
Provider ID: PRV12113
CRICOS Provider Code: 02201G