Student Complaints

A focused young adult in a beanie and hoodie sits in a classroom setting, pen in hand, attentively listening.

Who can I contact if I have a complaint?

Sometimes things don’t always go the way you expect. If this is the case LCI Melbourne has a number of policies and procedures to support you and resolve issues efficiently and effectively.

Here are some of the policies and procedures you may need to access:

A001 Academic Grievances, Complaints and Appeals

A004 Assessment

A012 Academic Progression and Exclusion

G016 Non-Academic Grievances and Complaints

If you would like some support in understanding the best process please reach out to studentservices@lcimelbourne.edu.au.