Student Complaints

Who can I contact if I have a complaint?

Sometimes things don’t always go the way you expect. If this is the case LCI Melbourne has a number of policies and procedures to support you and resolve issues efficiently and effectively. 

Here are some of the policies and procedures you may need to access:

A001 Academic Grievances, Complaints and Appeals

• Academic Grievances, Complaints and Appeals Policy
• Academic Grievances, Complaints and Appeals Procedure

A004 Assessment

• Assessment Policy
• Assessment Procedure

A012 Academic Progression and Exclusion

• Academic Progression and Exclusion Policy
• Academic Progression and Exclusion Procedure

G016 Non-Academic Grievances and Complaints

• Non-Academic Grievances and Complaints Policy
• Non-Academic Grievances and Complaints Procedure

If you would like some support in understanding the best process please reach out to studentservices@lcimelbourne.edu.au.